Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Aurora Consulting (Scotland) Ltd. may change this policy from time to time by updating this page. You should check this page repeatedly to ensure that you are happy with any changes.
What type of information is collected from you?
The personal information we collect might include your name, email address, IP address, and information regarding what pages are accessed and when. If you make a booking or purchase a product from us, your card information is not held by us; it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which you may find interesting using the email address you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We review our retention periods for personal information regularly. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us.
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with 128 Bit encryption on SSL throughout every page of our website. All pages on our website are served through 128 Bit encryption on SSL; a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer, Firefox or Google Chrome.
Non-sensitive details (your email address etc.) are usually transmitted over the Internet, which can never be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we will make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password that enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Transferring you information outside the EU
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your data, you agree to this transfer, storing or processing. Suppose we transfer your information outside of the EU in this way. In that case, we will ensure that appropriate security measures are taken to ensure that your privacy rights remain protected as outlined in this policy.
If you use our services outside the EU, your information may be transferred outside the EU to provide you with those services.
Controlling yourn personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
You have a choice about whether or not you wish to receive information from us. Suppose you do not want to receive direct marketing communications from us about our exciting products and services. In that case, you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
Review of this policy
Any questions regarding this policy and our privacy practices should be sent by email to email@example.com or by writing to Aurora Consulting (Scotland) Ltd, 5 South Charlotte Street, Edinburgh, EH2 4AN
We keep this policy under regular review. This policy was last updated in April 2023.